Terms of service
Welcome to Homarae. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before using our services.
General Information
Homarae provides Kitchen Essentials, Cleaning Essentials products through our online store. We reserve the right to update or modify these terms at any time without prior notice.
Website Use
By using our website, you agree to:
- Use the site only for lawful purposes
- Provide accurate and complete information when placing orders
- Not misuse or interfere with the website or its services
We reserve the right to refuse service or cancel orders if suspicious or unauthorized activity is detected.
Product Information
We aim to provide accurate product descriptions, images, and pricing information. However, slight variations in color, packaging, or product appearance may occur depending on suppliers, screen settings, or updates.
Homarae reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Pricing & Payments
All prices displayed on our website are listed in USD. Payments are securely processed through Shopify Payments during checkout, ensuring encrypted transaction handling. We do not store full payment details on our servers.
We reserve the right to update pricing, promotions, or product availability at any time.
Shipping & Delivery
Shipping times and delivery estimates are provided for convenience and may vary depending on carrier conditions and other external factors. Please review our Shipping Policy for additional information.
Order Fulfillment
To efficiently serve our customers, orders may be fulfilled and shipped through our trusted supplier, warehouse, and logistics partner network.
Regardless of the fulfillment source, Homarae remains responsible for customer support, order assistance, and resolving any issues related to your purchase.
Shipping Carriers
We work with trusted shipping carriers and logistics providers to deliver orders within the United States. Depending on the destination, package size, and availability, shipments may be delivered by carriers such as USPS, UPS, FedEx, or other reputable delivery partners.
The carrier used for your order will be selected based on the most efficient delivery option available at the time of shipment.
Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.
Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of Homarae and may not be copied, reproduced, or used without permission.
Limitation of Liability
Homarae is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Homarae
Website: https://homarae.com
Email: support@homarae.com
Phone: +1 (805) 323-4377 (Mon–Fri, 9:00 AM – 5:00 PM PT)
Business Hours: Mon–Fri, 9:00 AM – 5:00 PM PT
Address: 25540 Schubert Cir APT F, Stevenson Ranch, CA 91381, United States
Thank you for choosing Homarae!