Privacy policy

Last updated: Jun 8, 2026

At Homarae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Your name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details
  • Order information

We may also collect basic website usage information through cookies and analytics tools to improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and important service information
  • Improve our website and customer experience
  • Help prevent fraudulent or unauthorized activity

Payment Security

We use Shopify Payments to process all transactions. Payment information is securely encrypted and processed through Shopify Payments during checkout. We do not store full payment details on our servers.

Cookies

Our website may use cookies to improve site functionality, remember preferences, and enhance your browsing experience. You can manage cookie preferences through your browser settings.

Third-Party Services

We may work with trusted third-party services for payment processing, shipping, analytics, and website operations. These services only receive the information necessary to perform their functions.

Order Fulfillment

To efficiently serve our customers, orders may be fulfilled and shipped through our trusted supplier, warehouse, and logistics partner network.

Regardless of the fulfillment source, Homarae remains responsible for customer support, order assistance, and resolving any issues related to your purchase.

Shipping Carriers

We work with trusted shipping carriers and logistics providers to deliver orders within the United States. Depending on the destination, package size, and availability, shipments may be delivered by carriers such as USPS, UPS, FedEx, or other reputable delivery partners.

The carrier used for your order will be selected based on the most efficient delivery option available at the time of shipment.

Your Privacy Rights

You may contact us at any time to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your data when applicable

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Homarae

Website: https://homarae.com
Email: support@homarae.com
Phone: +1 (805) 323-4377 (Mon–Fri, 9:00 AM – 5:00 PM PT)
Business Hours: Mon–Fri, 9:00 AM – 5:00 PM PT
Address: 25540 Schubert Cir APT F, Stevenson Ranch, CA 91381, United States

Thank you for choosing Homarae!